Let's talk about your water.
Have a question, need service, or ready for your free in-home water test? Call, text, or send a request below — a real person on our Ohio team will get back to you fast.
- Free in-home water test — EPA-certified, 45 minutes
- Local offices in Columbus, Cincinnati, and Dayton
- Same-week service on RainSoft and other systems
- 4.8★ across 800+ Google reviews
The fastest ways to reach us
Whether you're booking a free water test or you need service on an existing system, here's where to start.
Tell us what you need — we'll take it from there.
Fill out the form and our Ohio team will reach out to schedule your free water test or answer your question. No pressure, no obligation.
- 45-minute in-home appointment at your convenience
- Tests hardness, chlorine, TDS, pH, iron, and visible indicators
- Honest, education-first recommendations
- Family-owned in Ohio since 1999
Operating Hours
- Mon–Thu
- 8:00 AM – 6:30 PM
- Friday
- 8:00 AM – 4:00 PM
- Saturday
- 9:00 AM – 4:30 PM
- Sunday
- Closed
Contact Pure H2O
We'll call to confirm a time that works for you.
🔒 Your information stays private and is used only to schedule your appointment.
A local Ohio team that actually answers the phone.
Pure H2O is a family-owned, authorized RainSoft dealership that's been improving the water in Ohio homes since 1999. When you reach out, you're talking to people who live and work here — not a national call center.
From your first free water test to installation and ongoing maintenance, the same local team takes care of you. We serve homeowners across Columbus, Cincinnati, Dayton, and the surrounding communities with honest, education-first recommendations.
Three locations across Ohio
Local service in the markets we know best. Reach out to the office nearest you.
Columbus
1739 Westbelt Dr
Columbus, OH 43228
Mon–Thu 8:00a–6:30p · Fri 8:00a–4:00p · Sat 9:00a–4:30p · Sun Closed
Cincinnati
8020 Reading Rd, Unit 1-2
Cincinnati, OH 45237
Mon–Thu 8:00a–6:30p · Fri 8:00a–4:00p · Sat 9:00a–4:30p · Sun Closed
Dayton
Montgomery, Greene, Clark, Miami counties plus parts of Warren & Champaign
Mon–Thu 8:00a–6:30p · Fri 8:00a–4:00p · Sat 9:00a–4:30p · Sun Closed
Frequently asked questions
A few things customers ask before they reach out.
Is the in-home water test really free?
Yes. The 45-minute in-home water test is completely free with no obligation to buy anything. A technician tests your water for hardness, chlorine, TDS, pH, iron, and visible indicators, then walks you through the results so you understand exactly what's in your water.
What areas do you serve?
We serve homeowners across Columbus, Cincinnati, Dayton, and the surrounding communities, with three local Ohio offices. If you're not sure whether you're in our service area, just call or send a request and we'll let you know.
Do you service RainSoft and other brands?
Yes. As an authorized RainSoft dealer we service RainSoft systems, and our team also works on many other water treatment systems for repairs, parts, and maintenance. Call our service line at (614) 932-1111 to schedule.
How soon can someone come out?
We offer same-week appointments for both water tests and service in most cases. The fastest way to lock in a time is to call or text (614) 953-6010, or send the request form above and we'll call to confirm a slot that works for you.
How quickly will I hear back if I fill out the form?
A real person on our Ohio team typically responds within one business day, and usually much sooner during operating hours. If you need something urgent, calling or texting is always fastest.